Privacy Policy
Last Updated: April 10, 2026
1. Introduction
At PeakPresence, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform to manage your Google Business Profiles.
2. Information We Collect
Account Information
When you authenticate with Google, we collect your name, email address, and profile details to provide our services.
Google API Data
With your explicit authorization via OAuth, we access your Google Business Profile data including reviews, ratings, and location metrics to enable review management and performance tracking.
3. Google API Disclosure
PeakPresence's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
We do not sell your personal data or Google Business Profile data to third parties. Data accessed through Google APIs is used solely to provide and improve the review management features you have requested.
4. Data Usage
We use the collected data to:
- Generate AI-assisted responses to your customer reviews.
- Provide analytics and trend reports for your business locations.
- Communicate important service updates and security notifications.
- Improve the accuracy and "warmth" of our automated response engine.
5. Security
We implement industry-standard security measures, including end-to-end encryption for data in transit and secure storage for account credentials. Your Google authorization tokens are stored using secure hash algorithms and are used only within the authorized scope.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
hello@signflowmedia.co.uk